Tyre changes and winter tyres

It's snowing.
LISA picks up.

On the first snowy day half your customer base seems to call. LISA answers every call, knows every stored wheel set and fills your schedule – while your team advises customers at the desk.

Monday, 7:31.The phone rings.

Every call gets through.
Mon · 07:31
Sabine Wolf · 0:48
Thu, 14:00 booked
205/55 R16 winter wheels ready

Every call gets through.

No busy tone, no hold music. LISA recognises the stored wheels and books the right slot.

214 customers, one click.
Mon · 08:12
Autohaus Huber · now
Time for winter tyres
Your wheels are ready. Pick a slot »

214 customers, one click.

Everyone with wheels in storage gets a booking link – as soon as you approve.

The schedule is full.
Friday
Tyre changes · week 43
Mon–Fri fully booked
next free slot: Monday

The schedule is full.

No double bookings, no pile of callbacks. Your team advised customers instead of answering phones.

This is what it looks like in LISA

148 calls on the first snowy day.Every one answered.

This is your Monday in LISA: every conversation summarised, every booking in the planner, open callbacks at the top.

Customer communication

  • Today

MB
Martina Berger
Today, 22:04 2 minAppointment booked
Phone
+43 664 123 45 67
DMS ID
204 117
Vehicle
Compact SUV · 2022
Licence plate
W-20417B
↳ from the DMS

Tyre change for stored wheel sets booked: Tuesday, 8:00. SMS confirmation sent.

Booked appointment
Tyre change – complete wheels
Date
Tue, 4 November
Time
8:00–8:30
Assignee
Unassigned
Recording · 1:52
Conversation transcript
Hello, I'd like an appointment for a tyre change.
Of course! Are your tyres stored with us?
Yes, they are.
Then I have Tuesday at 8:00 free. Does that work?

Answered: every call, even when five ring at once.

Recognised: customer, vehicle and stored wheels from the DMS.

Booked: free slot in the planner, confirmed by text.

The first snow.No call gets lost.

From half past seven it rings every minute. LISA picks up, recognises the stored wheels and books – your team advises at the desk in peace.

148
calls answered
86
changes booked
0
double bookings
LISA

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