At the service desk, in a sales talk, in a meeting: Scribe records and turns it into a summary, to-dos and next steps – filed with the right customer.
After every conversation, the same routine: decipher the note, type it up, pass it on. With Scribe it’s done before Mr Huber has left the lot – with owners, due dates and the open question that would otherwise have been lost.
At the desk, with the phone out on the lot, or afterwards as a file. The recording is saved on the device first – if the connection drops, you upload later.
One click – with the screen if you like, for online meetings and training.
On the phone, even in the background. Save as a draft, upload later.
Existing audio and video files up to 1 GB.
One click – with the screen if you like, for online meetings and training.
On the phone, even in the background. Save as a draft, upload later.
Existing audio and video files up to 1 GB.
Scribe splits the conversation into topics with timestamps. Tap a topic: the recording jumps to that point, next to it the matching line of the summary and what was actually said.
Franz Huber brings his panel van in for its MOT, which expires at the end of October. The stored winter tyres are to be fitted as well. Agreed: Thursday, 9:00, with a courtesy car for the whole day. The dealership sends the brake quote by Wednesday.
Assign the Scribe to Franz Huber: it lands under “Customer Scribes”, his customer summary gets more current – and when you ask LISA about the conversation in three weeks, she answers with the Scribe as her source.
Prefers mornings; his winter tyres are stored with us. Wants a courtesy car for workshop appointments.
Anna records the workshop check-in. Who sees the Scribe afterwards is her call – not the system’s.
Before recording starts, Anna confirms that everyone taking part has been informed and has agreed.
A new Scribe is private – only the person who recorded it can see it.
Anna shares the Scribe with Markus – or with a role, the whole dealership. From then on LISA answers his questions about it in the chat.
A location price based on the size of your business, plus € 29 for everyone who works with LISA. It covers not just Scribe but also the Call Assistant, LISA Chat, the Website Widget, Workflows and the Knowledge Base.
up to 400 audio recordings with the included LISA Credits
Every additional recording: audio 4, video 15 LISA Credits
The allowances of all licences are pooled for your location. An additional audio recording equals 4, a video recording 15 LISA Credits (€ 0.025 per credit). * Individual resource-intensive actions may use LISA Credits. Some App Store connections are billed in LISA Credits, too. All prices per month, excl. VAT.
Customer conversations at the service desk, sales conversations, vehicle handovers, meetings and trainings – on the computer, on the phone or as an uploaded file.
Yes. Before the recording starts, you confirm that everyone taking part has been informed and has given consent.
At first, only you. You decide who to share with – individual people, roles or the whole dealership.
Usually within a few minutes. LISA notifies you as soon as the Scribe is ready.
The recording is saved on the device first. You upload it as soon as you're back online.
Yes. You can pause and resume the recording; uploaded files can be up to 1 GB.
Is LISA right for your business? How much effort is the setup? Book a free appointment and we'll answer every question together.