LISA Knowledge Base

Every binder.In one answer.

Circulars, price lists, manuals, your website: upload what you have. LISA reads all of it – and answers with the page as the source.

LISA leafs through a binder in front of shelves full of files

File it.And LISA knows it.

Your files live in the Asset Manager. One switch when uploading – or one click on any PDF – and it becomes knowledge in the Knowledge Base. Try it.

Also import uploaded PDFs into the Knowledge Base
Asset ManagerUpload
PDFWarranty-circular_10-2026.pdf2,4 MB Knowledge Base
XLSWorkshop-utilisation_Q3.xlsx380 KB—
JPGShowroom_autumn.jpg4,1 MB—
PDFCharging-station_manual.pdf6,8 MB

Click “Import PDF”

Knowledge Base
Warranty circular 10/2026Warranty extension up to 7 years or 150,000 km, with proof of servicing.
Created by: Anna Weber Organisation-wideUpdated: 14.10.2026
Opening hours & directionsShowroom, workshop and tyre service – including bank holidays.
Created by: Anna Weber PublicUpdated: 03.10.2026

One piece of knowledge.Three conversations.

The same knowledge unit answers your team in the chat, callers on the phone and visitors on your website. What is internal stays internal.

Knowledge unit: Bank holiday opening hours 2026
LISA with a cup of coffee in the showroom
LISA ChatAnna · Service
Call AssistantCall · +43 664 … Live
LISAautohaus-huber.atWebsite Widget

Before anything goes out,LISA double-checks.

In “Manage access” you choose private, organisation-wide or public – for the Call Assistant, Website Widget and Frontdesk. If something confidential is about to go public, LISA warns you first.

PDFAccessories – dealer termsPDF · 4 pages · page 2
ItemNet purchaseRetail
Roof rack base bars€ 168€ 249
Detachable tow bar€ 540€ 890
Bike carrier€ 312€ 529
Boot liner€ 41€ 89
„Net purchase prices, internal only“
Manage access

Manage local access and visibility.

Access updated.

Promotions end.LISA knows that.

Many circulars only apply until a deadline. LISA spots that in the text and suggests the expiry date herself. After that, the knowledge unit is no longer accessible in LISA – no information about long-finished promotions.

PDFWinter tyre promotion circular

With four winter tyres, fitting is free. The promotion is valid until 31 January 2027.

31 Jan
Is there a promotion on winter tyres right now?
Yes: until 31 January, fitting is free when you buy four winter tyres.
LISA’s answer onDec 11
NovDecJanFebMar
LISA places a glowing puzzle piece into a wall

Knowledge others maintain.Via the LISA App Store.

Manufacturers, suppliers and insurers provide their expertise in the LISA App Store. Once subscribed it appears under “Provider knowledge” – kept up to date by the provider, read-only for your team.

Organisation knowledgeProvider knowledge
ManufacturerWarranty terms 2026
SupplierWinter tyre catalogue
InsurerHow a claim works
To the LISA App Store
Pricing

Knowledge Base plus the whole LISA ecosystem.From € 224 a month.

A location price based on the size of your business, plus € 29 for each person who works with LISA. It includes not just the Knowledge Base but also LISA Chat, the Call Assistant, the Website Widget, Scribe and Workflows.

1How many people work at your location?
20
2How many LISA user licences do you need?
Usually about a third – everyone else still benefits.
5
LISA Medium
€ 495
per month, excl. VAT
Included per month
250 GB storage

for Knowledge Base & Asset Manager – pooled for your location

Each further GB: 1 LISA Credit

Included in every user licence
Knowledge Base · 50 GB storageLISA Chat · unlimited*Call Assistant · 2 hoursWebsite Widget · 50 messagesScribe · 30 audio and 5 video recordingsWorkflows · unlimited*LISA Credits · 200 credits

The allowances of all licences are pooled for your location. 1 GB of extra storage equals 1 LISA Credit (€ 0.025 per credit). * Some resource-intensive actions may use LISA Credits. Some App Store connections are billed in LISA Credits, too. All prices per month, excl. VAT.

Knowledge Base FAQ

Good to know.

The Asset Manager stores files – documents, images, videos, archives. The Knowledge Base turns them into knowledge LISA searches and quotes with its source. You import PDFs into the Knowledge Base when uploading or later with one click; LISA can also save files from the chat to the Asset Manager.

PDF files such as circulars, price lists and manuals, your website (up to 35 pages per website), texts, questions & answers, images and videos. LISA can also create knowledge units straight from the chat.

No. Customers on the phone and on your website only get knowledge you have explicitly published for the Call Assistant or the Website Widget. Before publishing, LISA checks for confidential content.

You can set an expiry date for every knowledge unit – LISA suggests one herself for time-limited content. After that LISA no longer uses the unit. “Needs attention” shows you what has expired.

Currently you refresh imported websites with one click. That way you decide when new content is taken over.

50 GB per licence for Knowledge Base and Asset Manager, pooled for your location. Extra storage costs 1 LISA Credit per GB.

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